Privacy Policy

Your privacy is important to us. We encourage you to take a few minutes to read, understand and, if applicable, agree to our Privacy Policy.
Document updated and effective May 19, 2018.

1. Who is responsible for the processing of your data?

Smartcarein S.L.
Store address: Smartcarein, C/ Sant Antoni 65, Bajos, 17600 Figueres, Girona
Tax address: Smartcarein, C/ Pere III 60, 2, 17600 Figueres, Girona.
Telephone: 972 663 642
Email: info@smartcarein.com

We want to inform you that Smartcarein (Smartcarein S.L) is the person in charge of processing the data files owned by Smartcarein S.L.

2. What data of yours do we process?

Data that has been provided to us by you through the use of our website or online store, from now on we will call them “the Platform”:

www.smartcarein.com

And that correspond to the following personal data: email, mobile, landline, name, surname, date of birth, address, postal code, town, province, national identity document number or residence card.< /p>

3. For what purpose do we process your personal data?

We process your data for the following purposes, the established retention periods, and the limitations regarding the provision of services, described below:

3.1. Manage the contracted Services and bring the contractual relationship to a successful conclusion.

Non-acceptance of this purpose will mean that we will not be able to sign the contract(s) to provide you with the services in which you are interested.

To learn more about the contracts:

Contract Terms Online Store www.smartcarein.com

The personal data provided will be kept as long as the commercial relationship is maintained.

3.2. Send you information and newsletter about Products and Services of our Brands.

At all times you decide if you want us to contact you through the different contact methods that you have provided us, you can choose whether or not to receive our notifications.

Not accepting this purpose means that we will not be able to inform you about our news, collections and events. For example, you will not be able to find out about our weekly offers, featured products, new additions, etc.

The personal data provided will be kept as long as you do not request your cancellation, since until then we will understand that you are still interested in belonging to the club.

In accordance with Art. 6, section 1, paragraph 1, letter a of the GDPR, if we have previously obtained your express consent to register for our newsletter, we will use the data necessary for this to send commercial communications in accordance with said consent.

You can unsubscribe from the newsletter at any time by sending a message to our email address info@smartcarein.com requesting unsubscription and indicating the email address that you wish to unsubscribe or proceed with the complete deletion of your data.

After unsubscribing, we block your email address for this use, provided that you have not given your express consent for the data to continue being used, or we reserve the right to continue using your data in cases permitted by law. and about which we inform you in this document.

3.3. Profiling and marketing:

Through this purpose Smartcarein S.L collects and processes purchase analysis data (amounts, frequency, data from the physical store where you buy and/or the online store, if you benefit from being a member of one, or several, of our Clubs, of your interests and preferences, so that this information allows Smartcarein S.L. to offer you products and services that may interest you, and not others.

The processing of data for the purpose of profiling and marketing is based on the legitimate interest of Smartcarein S.L. To this end, Smartcarein S.L. has weighed the interests and rights of the interested parties, and the measures adopted by the controller to comply with its general obligations in terms of proportionality and transparency, and has concluded that:

1.- the impact on the fundamental rights and public freedoms of people is reduced.

2.- such treatment can be reasonably foreseen by the interested party.

3.- The processing of data for the above purposes does not give rise to exclusion, discrimination, defamation, or situations that put the reputation of the interested party and/or negotiating power at risk.

In the event that you consider that such treatment may generate some type of emotional impact derived from the loss of control over your personal information as an interested party, you can exercise the right of access and/or opposition, as well as voluntarily exclude yourself without the need for justification. .

We inform you that you can limit this purpose by exercising your right to object by sending an email to the address: info@smartcarein.com

The personal data provided will be kept as long as you do not request your cancellation, since until then we will understand that you are still interested in belonging to our group of online store customers.

3.4. Send you notifications, alerting you of new information such as: the status of your orders, opportunities and/or unique promotions.

Not accepting this purpose will mean that we will not be able to send you notifications alerting you of new information about the status of your orders, opportunities and/or unique promotions. The personal data provided will be kept as long as the business relationship is maintained.

3.5 The user accepts that all their personal data will be fully transferred to Cetelem from the moment the user has started contracting the deferred payment service offered by the latter at the time of choosing the payment method. This acceptance extends to third parties that have to access the files for the successful completion of the contract.

4. Who is the recipient of your data?

Smartcarein S.L. never transfer your personal data to third parties.

The only recipient of your data will be Smartcarein S.L, as well as companies related to accounting, tax, and legal management under a commitment to quality and safeguarding of the data to be used.

5. What are your rights when you provide us with your data?

You can contact us at any time if you consider that it is necessary for you to receive more information regarding your rights regarding the data you provide us as a customer of our online stores.

You can also find information in the Citizen's Guide edited by the Spanish Data Protection Agency through the following link: Citizen's Guide

Headquarters: Tel. 972 663 642 or by writing to email info@smartcarein.com

The rights that assist you in the processing of personal data in relation to Smartcarein S.L. they are:

Right to request access to your personal data
Right to request its rectification or deletion
Right to request the limitation of your treatment
Right to object to treatment
Right to data portability

6. What does the right of access consist of?

You will have the right to obtain from Smartcarein S.L. confirmation of whether or not personal data that concerns you is being processed, and the following information: the purposes of the processing; the categories of data being processed; the recipients or categories of recipients to whom they have been or will be communicated; if possible, the expected period for which the personal data will be stored or, if not possible, the criteria used to determine this period.

In these cases, Smartcarein S.L. will provide you with a copy of the personal data being processed. Additionally, when you request it electronically, the information will be provided in a commonly used electronic format.

You may exercise this right every six months, unless there is legitimate cause to request it more than once in said six-month period.

Smartcarein S.L. will inform you about the actions derived from your request within a period of one month (which may be extended for two more months in the case of particularly complex requests, an extension that we will notify you within the first month). If Smartcarein S.L. decides not to respond to a request, it will inform you of this, and we will justify the refusal, within a period of one month from when you submitted the request.

To request the exercise of the right of access, send an email to info@smartcarein.com or send a letter to Smartcarein: C/ Sant Antoni 65, Bajos. 17600 Figueres, Girona, España.

7. What does the right of rectification consist of?

You will have the right to obtain from Smartcarein S.L. the rectification of inaccurate personal data concerning you. Furthermore, taking into account the purposes of the processing, you have the right to have incomplete personal data completed, including by means of an additional declaration. To do this, you must tell us in your request what data you are referring to and the correction we must make; as well as you will have to accompany us, when necessary, with documentation justifying the inaccuracy or incomplete nature of the data being processed.

To request the exercise of the right of rectification, send an email to info@smartcarein.com or send a letter to C/ Sant Antoni 65, Bajos. 17600 Figueres, Girona, España.

8. What does the right to erasure consist of, also known as the “right to be forgotten”?

You will have the right to obtain from Smartcarein S.L. the deletion of personal data that concerns you when one of the following circumstances occurs: it is not necessary in relation to the purposes for which it was collected or processed; that you withdraw your consent and the treatment is not based on another legal basis; that you object to the processing and other legitimate reasons for the processing do not prevail; that have been treated illicitly.

To request the exercise of the right of deletion, send an email to info@smartcarein.com or send a letter to C/ Sant Antoni 65, Bajos. 17600 Figueres, Girona, España.

9. What does the right to limit treatment consist of?

You will have the right to obtain from Smartcarein S.L. the limitation of data processing when any of the following conditions are met:

a) when you have contested the accuracy of your personal data, during the period allowed by Smartcarein S.L. verify their accuracy.
b) in the event that you consider that the treatment is illicit and Smartcarein S.L. has opposed the deletion of personal data and requests instead the limitation of its use.
c) that Smartcarein S.L. no longer needs the personal data for the purposes of the processing, but you need it for the formulation, exercise or defense of claims.
d) in the event that you have opposed the treatment, while it is verified whether the legitimate reasons of Smartcarein S.L. They prevail over yours.

When you have obtained the limitation of treatment in accordance with this section, you will be informed by Smartcarein S.L. before the lifting of said limitation.

Smartcarein S.L. will communicate any rectification or deletion of personal data or limitation of processing to each of the recipients to whom the personal data has been communicated, unless it is impossible or requires a disproportionate effort. Smartcarein S.L. will inform the interested party about said recipients, if requested. To request the exercise of the right of opposition, send an email to info@smartcarein.com or send a letter to C/ Sant Antoni 65, Bajos. 17600 Figueres, Girona, Spain.

10. What does the right to data portability consist of?

You will have the right to receive the personal data that concerns you, that you have provided to Smartcarein S.L., in a structured, commonly used and machine-readable format, and to transmit it to another person responsible for the treatment without being prevented by Smartcarein S.L., when: the Treatment is based on consent, and is carried out by automated means.

By exercising your right to data portability, you will have the right to have personal data transmitted directly from controller to controller when technically possible.

The exercise of this right will be understood without prejudice to the powers granted by the right of deletion.

This right to portability will not apply to processing that is necessary for the fulfillment of a mission carried out in the public interest or in the exercise of public powers conferred on Smartcarein S.L.

The right to portability will not extend to the data that Smartcarein S.L. would have inferred from data derived directly from the use by Smartcarein S.L. of the services provided. To request the exercise of the right of portability, send an email to info@smartcarein.com or send a letter to C/ Sant Antoni 65, Bajos. 17600 Figueres, Girona, Spain.

11. What does the right of opposition consist of?

You will have the right to object to the processing of data that concerns you, at any time, including the creation of profiles.

In case you exercise this right, Smartcarein S.L. will stop processing your personal data, unless we prove compelling legitimate reasons for the processing to prevail over your interests, rights and freedoms, or for the formulation, exercise or defense of claims.

When the processing of personal data is intended for direct marketing (a form of advertising that uses one or more means to communicate directly with a target audience and obtain a measurable response from them), you will have the right to oppose the processing at any time. of personal data that concerns you, including profiling to the extent that it is related to said marketing.

When you object to processing for direct marketing purposes, your personal data will no longer be processed for such purposes. To request the exercise of the right of opposition, send an email to info@smartcarein.com or send a letter to Smartcarein: C/ Sant Antoni 65, Bajos . 17600 Figueres, Girona, Spain.

12. What rights do you have in relation to automated individualized decisions?

In relation to automated individualized decisions, including profiling, you will have the right not to be subject to a decision based solely on automated processing, including profiling, unless it is necessary for the conclusion or execution of a contract between you and Smartcarein S.L.; is authorized by law and also establishes appropriate measures to safeguard the rights and freedoms and your interests, or is based on your explicit consent.

In cases where it is necessary for the conclusion or execution of a contract and/or is based on consent, Smartcarein S.L. will adopt appropriate measures to safeguard your rights and freedoms and your legitimate interests, granting you - at a minimum - the right to obtain human intervention from Smartcarein S.L., as well as to express your point of view and to challenge the decision. To request the exercise of the right of deletion, send an email to info@smartcarein.com or send a letter to Smartcarein: C/ Sant Antoni 65, Bajos . 17600 Figueres, Girona Spain.

If you have enabled a box in the registration to receive services and news, you can revoke that consent at any time by sending a message to info@smartcarein. com requesting revocation or proceeding with the complete deletion of your data.

13. What does the right to revoke consent consist of?

Withdrawal of consent will not affect the legality of the processing based on consent prior to its withdrawal.

Smartcarein S.L. will inform you of the consequences of withdrawing consent if necessary.

14. What is the right to file a claim?

If you consider that your data is not being treated adequately by Smartcarein S.L., you can file a claim with the Data Protection Officer of Smartcarein S.L., or with the corresponding data protection authority. In this case, the data protection officer or the data protection services staff must notify the claim to the data controller within three business days.

The maximum period to resolve the claim to the holder of the right or obligation will be one month from the presentation of the claim. If the answer is negative, disagreement, they must explain the right to file a claim with the supervisory authority and the jurisdictional channel, articles 13 and 14 of the RGPD.

Complaints will be processed and resolved within 30 days from the presentation of the claim by the data protection officer and/or the data controller.

15. What does the right to go to the Ombudsman consist of?

You can file a complaint with the Ombudsman or Ombudsman, as well as the possibility of taking legal action if you consider that the data processing does not comply with the criteria of European regulations.

The Ombudsman is the Ombudsman, whose main mission is to protect and defend the fundamental rights of people, ensuring that public institutions and private companies respect data protection regulations.

You can submit a complaint to the Ombudsman through its website or postal address:

Ombudsman, Congress Building, C/ Zurbano, 29. 28010 Madrid, Spain

16. What does the right of rectification consist of?

In the event that you have obtained the limitation of processing in accordance with the provisions of article 18 RGPD, you will be informed by Smartcarein S.L. before the lifting of said limitation.

If you request it, Smartcarein S.L. will inform you about these recipients.

To request the exercise of the right of rectification, send an email to info@smartcarein.com or send a letter to C/ Sant Antoni 65, Low. 17600 Figueres, Girona, Spain.

17. How can you exercise your rights?

You can exercise your rights by submitting a request, which you must send to the registered office of Smartcarein S.L., located at C/ Sant Antoni 65, Bajos, 17600 Figueres, Girona, Spain, or through an email, sending the application and a copy of your ID or equivalent document to info@smartcarein.com

In the case of rights:

17.1. Right to data portability

If relevant, you will receive notification of our response within one month of the date you provide us with the request. This period may be extended for another two months if necessary, taking into account the complexity and number of applications.

We will inform you of any such extensions within one month of the date we receive your request, along with the reasons for the delay.

If you submit the request by electronic means, the information will be provided by commonly used electronic means, unless you ask us to do otherwise.

17.2. Right to object to individualized decision-making and profiling

You will receive a response and you will be informed within one month from the date on which you provide us with the request. This period may be extended for another two months if necessary, taking into account the complexity and number of applications.

We will inform you of any such extensions within one month of the date we receive your request, along with the reasons for the delay.

We will inform you that, if you submit the request by electronic means, the information will be provided by commonly used electronic means, unless you ask us to do otherwise.

18. What contact details will be provided for the exercise of rights in relation to data processing?

You can request your rights at C/ Sant Antoni 65, Bajos. 17600 Figueres, Girona, Spain, or via email info@smartcarein.com

For more information or to assert your rights, please write to us at: info@smartcarein.com

19. How did we obtain your data?

The personal data that we process at Smartcarein S.L. come from:

The personal data that you provide us as the owner of the data, through a registration that you carry out in any of the online stores of Smartcarein S.L.
The personal data that you provide us, either you, as the owner of the data, or a person authorized by you, as your representative or as a person authorized by Smartcarein S.L., in connection with the processing of your application for registration as a user. , as well as during the contractual relationship you have with Smartcarein S.L.
Personal data provided by people, for example, minors, incapacitated persons, and who may be contractors, owners of the data and/or beneficiaries of the services and products offered by Smartcarein S.L.
The personal data of those data owners who, at any time, contact Smartcarein S.L. or through third parties when requesting information about the services and products offered by Smartcarein S.L.
The personal data that is generated during the relationship you have with Smartcarein S.L., due to the processing of your request to register as a user.
The personal data that is generated during the contractual relationship with Smartcarein S.L., in connection with the processing of your request to register as a user.

The personal data that is generated during the contractual relationship with Smartcarein S.L., in connection with the processing of your registration request as a user. The personal data that is generated during the relationship you have with Smartcarein S.L., in connection with the processing of your registration request as a user.

If the personal data is provided by a person other than the interested party, the party provided must, prior to the inclusion of their data, inform the owner of the data of the data protection policy and will obtain the Necessary consent, if necessary, from the person to whom the personal data belongs in order to process it as described in this data protection policy.

Failure to provide the required information by the interested party may prevent Smartcarein S.L. offer services and products. Smartcarein S.L. is not responsible in any case for any problems that may arise due to the lack of information provided by the interested party, of all or some of the personal data that is necessary for the processing of your request.

20. How do we protect your personal data?

At Smartcarein S.L. We treat the personal data of the interested parties in an absolutely confidential and secret manner, committing ourselves to maintaining secrecy regarding them and guaranteeing the duty to keep them, adopting all the necessary measures to prevent their alteration, loss and unauthorized treatment or access, in accordance with the established in the applicable regulations.

Smartcarein S.L. informs that the technical measures adopted in its facilities, systems and files comply with the security levels established by current regulations.

However, Smartcarein S.L. will disclose to the competent public authorities the personal data and any other information that is in its possession or is accessible through its systems and is required in accordance with the legal and regulatory provisions applicable to the case. To request the exercise of the right to limit treatment, send an email to info@smartcarein.com or send a letter to Smartcarein: C/ Sant Antoni 65 , Low. 17600 Figueres, Girona, Spain.

21. Do you want to obtain more information about data processing at Smartcarein S.L.?

If you wish to obtain more information about the processing of personal data carried out by Smartcarein S.L., write an email to the following address: info@smartcarein.com or send a letter to C/ Sant Antoni 65, Bajos. 17600 Figueres, Girona, Spain.

For more information about the exercise of your rights in relation to the processing of personal data, you can contact the Spanish Data Protection Agency or the data protection authority of your country.

For more information or to assert your rights, please write to us at: info@smartcarein.com

22. Acceptance, consent, measures and changes to the privacy policy

The user declares to have been informed of the conditions regarding the protection of personal data, accepting and consenting to their processing by Smartcarein S.L. in the manner and for the purposes indicated in this Personal Data Protection Policy.

Mere access and navigation through the website does not imply a commercial relationship between Smartcarein S.L. and the user.

Smartcarein S.L. reserves the right to modify its data protection policy according to its criteria, current legislation and changes in jurisprudence. Any modification to the policy will be published on the same web page, where the user will be informed of the changes made. If the user continues accessing the website, once the modifications have been made, this will imply acceptance of them.

Smartcarein S.L. informs that access to the website www.smartcarein.com and/or https ://smartcarein.com, as well as any use of the services, content and/or products that they can provide or supply, will be subject to the terms included and detailed in their Privacy Policy.

Smartcarein S.L. declares that it uses cookies on its website in order to optimize and personalize user navigation. Cookies are only associated with an anonymous user and their computer and do not provide references that allow the user's personal data to be deduced. The user may configure their browser to notify and reject the installation of cookies sent by Smartcarein S.L., without affecting the user's ability to access the content.

The acceptance of this privacy policy implies the provision of your express, precise and unequivocal consent for the collection and processing of your personal data by Smartcarein S.L.

In the event that a claim can be submitted to the AEPD, you must direct it to Smartcarein S.L., since otherwise, you will not be attended to, you will be informed of the contact information.

Date of last modification: 03/01/2021